Kidream.ai Terms of Service — Philippines

1. Scope and acceptance

These Terms govern Kidream.ai (First-party page), a short-drama streaming and discovery service, Kidream.ai paid membership, and related benefits. You accept them by creating an account or confirming a transaction. The checkout display and receipt provide the offer-specific price, period, and benefit details.

Nothing in these Terms excludes rights under the Consumer Act of the Philippines, the Internet Transactions Act of 2023, the Data Privacy Act of 2012, or other mandatory law.

2. Eligibility and account

You must have legal capacity to contract. A minor may use the Service only with the consent and supervision required by law. Provide accurate information, keep codes and credentials secure, and promptly report unauthorised access. Browsing or beginning registration does not by itself authorise payment.

3. Service and content

Kidream.ai provides access to a changing catalogue of short dramas and related account, playback, paid-membership, benefit, and support features. Titles vary by licence, country, language, device, and time. We do not promise permanent availability of a particular title. A benefit issued by another company may have separately disclosed issuer and redemption terms.

4. Subscription disclosures and consent

4.1 Before purchase

Before confirmation, we will clearly identify the seller, Service, total charge, trial or promotional conditions, renewal amount and frequency, payment method, cancellation route, refund rules, and material benefit conditions. The details displayed and accepted at confirmation form part of the transaction.

4.2 Recurring billing

A recurring subscription starts only after an affirmative, informed choice. Unless cancelled, it renews as disclosed. We provide electronic confirmation and any advance reminder or renewed consent required by law. We will not use misleading design or conceal a material charge.

4.3 Cancellation

Cancel future renewal through the online cancellation page (H5 service page; Philippine English en-PH interface) or another reasonably accessible account method. Cancellation and refund are separate; the Refund Policy determines completed-charge eligibility.

5. Payment, receipts, and benefits

You authorise the selected payment provider to process the displayed charge. We provide or make available an electronic record of the transaction. Report duplicate, unauthorised, or incorrect charges promptly. A benefit is available only after the displayed conditions are satisfied and may be reversed following a qualifying payment reversal or refund, subject to law.

6. Licence and acceptable use

We grant a personal, limited, non-exclusive, non-transferable licence to stream authorised content for private use while access is valid. Do not copy, resell, publicly perform, scrape, reverse engineer, bypass controls, manipulate benefits, impersonate others, compromise security, or use the Service unlawfully. Non-waivable lawful uses remain unaffected.

7. Intellectual property and third parties

The Service, branding, software, and content belong to us or licensors. Third-party payments, wallets, networks, and benefit issuers operate under their own terms. A rights notice may be sent to support@kidream.ai (Email) with sufficient identification and authority.

8. Changes, suspension, and termination

We may maintain or improve the Service and may act proportionately against fraud, unlawful conduct, a security risk, or material breach. We provide notice and an opportunity to contest where appropriate. A material adverse change to prepaid service carries any remedy required by law. You may stop use, cancel renewal, or request account closure.

9. Quality and liability

We will provide the Service with reasonable care and according to its material description. Mandatory warranties and remedies are not excluded. To the extent permitted, we are not responsible for a user's equipment or connection, an independent provider, or an event beyond reasonable control. We do not limit liability for fraud, wilful misconduct, gross negligence, or liability that cannot lawfully be limited.

10. Complaints and disputes

Contact support@kidream.ai (Email) with the account or order identifier and issue. We will acknowledge and resolve complaints within the period required by the Internet Transactions Act and its rules. You may also approach the Department of Trade and Industry, the proper consumer authority, the National Privacy Commission for privacy matters, a payment provider, or a competent court.

Hong Kong law governs these Terms without depriving a Philippine consumer of mandatory local protection or access to a forum with jurisdiction.

11. General and contact

An unenforceable provision is limited to the minimum extent necessary. Delay is not a waiver. Assignment in a genuine corporate transaction requires continuity of rights and any required notice. Accounts are not transferable without consent.

12. Legal references